Frequently Asked Questions

1. How can I purchase your products? At present, we are in the process of setting up our purchasing system. For now, we are accepting orders via email. Please provide the name and specifications of the shaft you wish to purchase, and we will respond as soon as possible with details on how to complete your order.
2. Do you support shipping to my country? What is the shipping cost? We offer free shipping to your country. Currently, we ship to most regions, including Japan, the USA, Canada, China, the UK, France, South Korea, Singapore, Thailand, Malaysia, and others. If your country is not listed, please contact us via email for confirmation.
3. Are all products available for purchase? All products listed on our website are available for purchase. However, please note that some items may be out of stock or available only for pre-order.
4. How long will it take to receive my shaft? If the item is in stock, we will ship your order within 2-5 business days and provide you with a tracking number. For pre-ordered items, the estimated lead time is approximately 2-3 months.
5. Is there any warranty after purchasing the shaft? We offer a one-year warranty on all shafts. In the event of a breakage, please contact us via email, and we will arrange a replacement service.